Frequently Asked Questions

Everything you need to know about your Pure Nails experience.

Are Pure Nails products vegan and cruelty-free?

Yes, all our polishes and nail care treatments are 100% vegan and never tested on animals. We are committed to ethical beauty standards.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on the destination.

What is your return policy?

Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If your item arrived damaged, please contact our support team immediately.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I make my manicure last longer?

For the best results, always start with a clean nail bed, use our Pure Base Coat, apply two thin layers of color, and finish with our High-Gloss Top Coat to prevent chipping.

Do you offer professional or bulk discounts?

Yes, we offer a Pro Program for licensed nail technicians and salon owners. Please visit our 'Professional' page to apply for a trade account.