Returns & Exchanges

At Pure Nails, we want you to be completely satisfied with your professional nail care products. If you are not happy with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unused products in their original packaging, ensuring all seals are intact to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.